Hiring Conditions

Driver Age
All drivers must be aged between 23 and 75 inclusive. Drivers aged between 21-23 and 75+ may be able
to Hire but with additional charges, please call us for information.

Driving Licences and History
Anyone who will be driving the goselfdrive.com vehicle must present a valid driving licence with their current address, in person, at the time of collection. No copies of licences will be accepted.
Drivers aged between 23-75 must have held a full driving licence for at least 24 months. Two separate 3 point Convictions (eg for speeding) are accepted in the past 3 years.

Requirements Needed
Please bring with you your Driving License (both parts if you have a photocard license)
TWO recent (max 3 months old) forms of proof of address eg Utility Bill/Council Tax Statement to prove your address.
Please note that these need to be in the drivers name and the same address as on the driving licence.

The following will apply to all rental bookings for drivers who hold a UK mainland driver license issued by the DVLA.
  • 1. On 8 June 2015, the paper counterpart to the photocard driving licence will not be valid and will no longer be issued by DVLA. The counterpart was introduced to display driving licence details that could not be included on the photocard. These details include some vehicle categories you are entitled to drive and any endorsement/penalty points. It will have no legal status and should be destroyed.

  • 2. For rental bookings we will have to check your entitlements and endorsements using the DVLA “share my service“.

  • 3. For us to be able to do this you should provide a unique code from the www.gov.uk website and share this with us when you pick up your vehicle. We use the code to validate your entitlements and endorsements.

  • 4. Details on how to use the service can be found at: https://www.gov.uk/government/news/driving-licence-changes

  • 5. IMPORTANT: You can only access this service 3 days prior to the vehicle pick up for the code to be valid to check your details.
    If you are unable to generate the DVLA code you should bring along your NI number on collection and we will be only too happy to help you

Fuel Policy
All vehicles should be returned with the same amount of Fuel as when collected (normally 'full' to 'full')

The nearest Fuel stations in Frome can be found at -
Sainsbury's, Frome, BA11 4DH
Portway Filling Station, Frome, BA11 1RE
ASDA Frome, Warminster Road, Frome, BA11 5LA (24HR)

The nearest Fuel station in Midsomer Norton can be found at -
Tesco, Old Mills, Paulton, Bristol BS39 7SW

The nearest Fuel station in Weston Super Mare can be found at -
Shell, The Taxi Way, Airport Roundabout, Weston Super Mare, BS24 8FN (24HR)

Should vehicles be returned without the correct amount of Fuel this will be charged at 20 pence per litre over the pump price.

All prices include
Fully Comprehensive Insurance, but this does not cover the contents of vehicles, punctures, windscreen damage, door mirror damage or damage sustained through contact with stationery objects for example - damage caused by hitting a wall. The Insurance excess in these instances will be either £750 or £1000, depending on the size of the vehicle of which £200 is paid on each hire as a deposit. THIS WILL BE REFUNDED IN FULL ON THE RETURN OF THE VEHICLE IN GOOD CONDITION, WITH ALL ADDITIONAL EXTRAS AND CORRECT AMOUNT OF FUEL. All Vans and Trucks are not covered by insurance for damage above cab height.

Terms and Conditions

1. The Hirer shall be bound by the following Terms and Conditions which incorporate the details shown in the Hire Agreement and Condition Sheet relating to this hire

2. If the Hirer has indicated overleaf that he/she wishes the Lessor to provide insurance then the following provisions will apply:
(a) This contract is subject to and is deemed to include the terms, conditions and limitations of the Lessors insurance policy; a copy of which may be inspected at the offices of the Lessor.
(b) Any vehicle hired under this Agreement may only be driven by the Hirer or by the person signing the Agreement on behalf of the Hirer and by any additional authorised drivers who have completed the Insurance Proposal Form accepted by the Lessor.
(c) The Hirer agrees to pay the Insurance charges on the Lessor’s current tariff and the excess shown on the Hire Agreement.
(d)The Hirer is fully responsible for any damage to the vehicle caused by striking overhead, overhanging or other stationary objects. This responsibility is not excluded by any waiver or insurance Policy.
(e) Even though it may be covered by the Lessor's insurance, the Hirer shall be liable to pay the cost of repair of any damage that vehicle may suffer as the result of the wilful action of the Hirer or any servant or agent of the Hirer.
(f) Insurance excess waiver only applies to road traffic accidents which occur on the public highway involving a third party

3. If the Hirer has indicated that he wishes to provide his own insurance then the following provisions will apply:
(a) The Hirer undertakes to insure the vehicle until it is returned to the Lessor in its full value against loss or damage (including windscreen damage) by accident, fire or theft under a comprehensive policy of Insurance with an insurance office of repute to be approved by the Lessor. The Hirer shall at the Lessors request supply full details to the Lessor and shall instruct the insurers that the Lessor's name shall be endorsed on the policy,
(b) The Hirer shall not use or permit the vehicle to be used in contravention of the terms and conditions of the policy.
(c) The Hirer shall procure that any compensation under that said insurance is paid directly to the Lessor and shall be liable to compensate the Lessor for any loss or damage suffered by the Lessor in excess of the monies (if any) paid to the Lessor by the Hirer's insurers.

4. Where this agreement has been signed by a person on behalf of the Hirer, he warrants that he is authorised to sign for the Hirer and is jointly and severally liable with the Hirer under this agreement.

5. Neither the Hirer, nor any servant or agent of the Hirer, nor any authorised driver, may hold himself out to be the servant or agent of the Lessor for any purpose whatsoever.

6. The vehicle or any part thereof shall not be re-hired, sub-let, or lent to any third party without the written permission of the Lessor.

7. The Lessor is not liable for loss of or damage to any property stored on transported in or on the vehicle, nor does the Lessor accept responsibility for any property left in or on the vehicle when returned to the Lessor's possession. The Hirer will indemnify the Lessor against any claims relating to such property. The Hirer will also Indemnify the Lessor for any loss or damage to items not covered by an insurance policy, such as wing mirrors and tyre damage.

8. The vehicle may not without the prior written consent of the Lessor be removed from British Isles or to any territory by transportation by ferry.

9. The vehicle may not without the prior consent of the Lessor be used to propel or tow any other vehicle or trailer.

10. The vehicle must not be driven in a manner which would render or void the policy or other contract of Insurance, or in contravention of any Road Traffic Act or Construction and Use Regulations, or by any person who is not licensed to drive the vehicle or who is under the influence of alcohol or drugs, nor must it be driven in the event of mechanical, electrical or structural failure or damage, if further damage might thereby be caused.

11. lt is a breach of this Agreement for the Hirer to fail to return the vehicle to the Lessor at the end of the rental period, and the damages payable for such a breach will be the rental charges that would be payable on the Lessor's current tariff for the period until the Lessor recovers the vehicle or receives full value of the vehicle.

12. The Hirer Is not authorised to effect repairs to the vehicle costing more than £25 without the Lessor's prior consent and an order number being issued to cover. Save to the extent that there may be an excess on the Lessor's insurance that the Hirer is obliged to pay, the Lessor will refund to the Hirer the cost of necessary repairs not exceeding £25 (or more if the Lessor's consent had been obtained and an order number issued) on production of a VAT, receipt and any old parts or tyres replaced.

13. If the Hirer commits any breach of this Agreement, the Lessor may treat the Agreement as terminated and take possession of the vehicle.

14. The Hirer shall be liable as owner of the vehicle In respect of:
(a) Any financial penalty or charge which may be demanded by any person, corporation or authority as a result of the vehicle having been parked or left upon land which is not a public road or in any designated prepaid parking place.
(b) Any fixed penalty offence committed in respect of that vehicle under part til of the Road Traffic Offenders Act 1988 as amended, replaced or extended by any subsequent legislation or orders and any such offence committed under the equivalent legislation applicable to Scottish Law.
(c) Any excess charge which may be incurred in respect of the vehicle in pursuance of an Order under Section 45 of the Road Traffic Act 1988, as amended, replaced or extended by any subsequent legislation or orders and under the equivalent legislation applicable to Scotland.

15. The Hirer is obliged:
(a) To pay the Lessor's current tariff for rental and fuel, to pay for any accessories, tyres, wing mirrors, tools or equipment lost, stolen or damaged; to pay the Lessor's costs of recovering the vehicle in the event that the Hirer fails to return it to the Lessor, to pay Release Fees if the vehicle is wheel-clamped or impounded by an authoritative body; and pay congestion charges made by Transport for London (or any
other City/Borough Council). To pay any penalties, fines or court costs incurred in the use of the vehicle before it is returned to the Lessor and checked in by a representative of the Lessor; and which the Lessor is obliged to pay {save when caused by the fault of the Lessor) and pay V.A.T. where appropriate at the current rate.
(b) To ensure that correct tyre pressures, engine oil levels, battery fluid level, screen wash levels, coolant levels and automatic transmission oil level (where fitted) are maintained throughout the period of rental.
(c) To ensure that the vehicle is always locked when unattended, and to take all responsible steps to prevent loss or damage to the vehicle, or its tyres, tools, accessories, equipment or contents.
(d) To inform the Lessor immediately if the vehicle suffers any damage or loss, develops any fault or requires any servicing and permit the Lessor to carry out any essential repairs or servicing.
(e) To return the vehicle together with its accessories, tyres, tools and equipment to the Lessor at the place specified on the Hire Agreement at or before the end of the rental period or on the earlier termination of this Agreement in the condition prevailing at the commencement of the rental (fair wear and tear accepted), clean and tidy (traffic grime accepted) or accept charges levied by the Lessor to restore the vehicle to the said condition.

16. To pay all charges incurred by the Lessor plus any administrative costs should the payments made by the Hirer be rejected by the Hirer's Bank or card issuer.

17. The Lessor Is obliged:
(a) To take all responsible steps to provide the Hirer with a well-maintained vehicle of the group booked or a substitute without any detriment to the Hirer
(b) To maintain the vehicle to at least the manufacturer's recommended standard and warrant that the vehicle is roadworthy and suitable for the purpose of renting at the commencement of the rental period. The Lessor will not be liable for damages arising from defects other than defects or mechanical failures attributed to a breach of this warranty or a breach of any duty or law to take reasonable care of the
safety of the vehicle. The Lessor will not be liable for any defect/indirect or consequential loss or damage. Nothing in these terms and conditions shall be deemed to exclude or restrict the Lessor's liability for death or personal injury resulting from negligence or any other liability which cannot be excluded as a matter of Law.
(c) When informed of a breakdown by the Hirer to see that the necessary rescue or repairs are carried out promptly by the Lessor or an agent thereof.
(d) If repairs to the hired vehicle cannot be carried out promptly, to provide a substitute vehicle from the Lessor's own fleet or allow the Hirer to terminate the hire, without abandoning the vehicle, save at the Lessor's own premises. The Hirer is responsible for all charges, even if he has asked someone else to be responsible for them. If the Hirer has or is going to pay for the hire by credit, debit or charge card then the Hirer's signature on this Agreement shall constitute authority for the Lessor to complete and debit the final total charges against the Hirer's account with its specified card-issuing organisation, including charges due as a result of late return of, theft of or damage to the vehicle and any fines and court costs for parking and traffic offences as described in the above clause.

18. Breakdown, repairs and adjustment
(a) When the vehicle is on hire to the Hirer, any breakdown or other unsatisfactory working of any part of the vehicle must be notified immediately to the Lessor. Full allowance for the hire charges and for the reasonable cost of repairs that have been authorised by the Lessor will be made to the Hirer for any stoppage due to breakdown of the vehicle caused by the development of either fault or a fault not
ascertainable by reasonable examination or fair wear and tear.
(b) The Hirer shall not, except for the changing of any tyre and repair of punctures, repair the vehicle without the written authority of the Lessor. The changing of any tyre and repair of punctures are however the responsibility of the Hirer who should arrange for them to be change/repaired without awaiting authorisation from the Lessor. The Hirer is responsible for all costs incurred in the changing or
replacement of any tyre and repair of any puncture.
(c) The Hirer shall be responsible for all expenses involved arising from any breakdown and all loss or damage incurred by the Lessor due to the Hirer's negligence, misdirection or misuse of the vehicle, whether by the Hirer or his servants and for the payment of hire charges during the period the vehicle is necessarily idle due to such breakdown, loss or damage. The Hirer is responsible for the cost of spares
and/or repairs due to theft, loss or vandalism of the vehicle. The Lessor will be responsible for the cost of repairs, inclusive of the cost of spares, to the vehicle involved in breakdown from all other causes.

19. Re-Hiring
You agree that this Hire Agreement and your right to possession of the vehicle will terminate automatically upon the termination of any head lease agreement entered into between ourselves and any vehicle lessor by reason of our insolvency or default in the terms of such head lease.

20. Protection of Owners rights:
(a) The Hirer shall not re-hire, sell, mortgage, charge, pledge, part with possession of or otherwise deal with the vehicle except as provided Under clause 6 and shall protect the same against distress, execution or seizure and shall indemnify the Lessor against all losses, damage, costs, charges and expenses arising as a direct result of any failure to observe and perform this condition except in the event of government requisition.
(b) If the Hirer makes default in punctual payment of any sum due to the Lessor for hire of vehicles or other charges or shall fail to observe and perform the terms and conditions of this contract, or if the Hirer causes any distress or execution to be levied against him or make or propose to make any arrangement with his creditors or becomes insolvent within the meaning of section 113 of the Housing Grants,
construction and regeneration act 1996 or any amendment or re-enactment thereof for the time being in force; or shall do or cause to be done or permit or suffer any act or thing whereby the Lessor’s rights in the vehicle may be prejudiced or put Into jeopardy, this contract may forthwith be determined by notice from the Lessor to the Hirer (notwithstanding that the Lessor may have waived some previous default or matter of the same or a like nature). The contract shall thereupon be deemed determined by reason of the Hirer's breach and it shall be lawful for the Lessor to retake possession of the said vehicles and for that purpose enter into or upon any premises where the same may be and the determination of the hiring under this condition shall not affect the right of the Lessor to recover from the Hirer any monies due to the Lessor under the Contract or any of the Lessor’s rights or remedies. In particular, without limitation, the Lessor shall be entitled to claim the hire charges outstanding as at the date of determination of the hire under this clause, return transport charges and damages for the Hirer's actual or deemed breach of the Contract under this clause.

21. Credit Accounts
(a) All hires completed on an agreed credit account will be due for payment on the 14th day of the month following the invoice date, unless otherwise agreed in writing,
(b) Any invoice outstanding beyond this period will be referred to a credit collection agency and will be subject to a surcharge of 15% plus V.A.T. to cover collection costs incurred by the Lessor. This surcharge together with all other charges and legal fees incurred will be the responsibility of the Account Customer and will be legally enforceable.

22. If the Hirer has signed a supplement to this agreement, then the terms defined by the supplement will take precedence over any conflicting or contradictory terms shown in the Hire Agreement. The Hirer hereby agrees to pay all rental amounts shown regardless of any early termination of the agreement.

23. We reserve the right to charge a cancellation fee of £25.00 for any late cancellations or no shows.

24. All roof damage (above the top of the windscreen) due to the Hirer's negligence, misdirection or misuse of the vehicle are NOT COVERED BY ANY INSURANCE EXCESS and shall be fully chargeable.

25. All windscreen damage resulting in replacement shall be chargeable.

26. Our ‘fair usage’ policy for mileage is 300 miles per day or 1,000 miles per week. Anything over this will be classed as excess mileage and that excess mileage will be charged at 15p per mile + VAT.

26. We reserve the right to charge a fee if the vehicle needs to be valeted due to being returned in a poor condition that prevents us from subsequent hires.

27. We reserve the right to charge a re-fuel fee of £25.00 (+ fuel cost) to refuel the vehicle if returned without the correct amount of fuel.

28. Our ‘fair usage’ policy for mileage is 300 miles per day or 1,000 miles per week (during weekly hires). Anything over this will be classed as excess mileage and that excess mileage will be charged at 15p per mile + VAT.

Terms and Conditions Valid from 28 March 2024